About SMA Remote
SMA Remote brings technical knowledge to any place on earth at any time. Augmented reality workflows for recurring processes or as self-service in customer support enable structured step-by-step instructions with...
SMA Remote brings technical knowledge to any place on earth at any time. Augmented reality workflows for recurring processes or as self-service in customer support enable structured step-by-step instructions with integrated documentation without having to contact a remote expert directly. For unplanned incidents and collaborative processes, technicians can connect with colleagues in the office or home office at any time via remote support with augmented reality interactions to work closely on an issue without getting too close in person. The integrated management and documentation capabilities allow for a wide range of applications. The added values are increased plant availability (OEE), saving travel time and travel costs.
SMA Remote offers the following functionalities:
- Full-HD multi-user video calls with augmented reality annotations, shared pointers and continuous zoom for visual interaction of participants.
- Documentation of remote support cases with checklists, comments, screenshots and video recordings
- Chats with integrated translator into other languages to overcome language barriers
- Navigation mode with visual instructions to safely direct people on the store floor
- Invitation of guest users who can join with one click via a link in the mobile browser without having to install the app first
- Asset relationship management to manage machines and equipment, assign experts, technicians and workflows, upload technical documentation and create augmented reality views of machines, components and parts
- Easily create digital workflows, provide them as step-by-step instructions and collect feedback from users
- Separate apps for data glasses / smart glasses
Previous Versions
Here you can find the changelog of SMA Remote since it was posted on our website on 2023-07-03 18:01:39.
The latest version is 14.0.1-1 and it was updated on 2024-04-22 11:52:09. See below the changes in each version.
SMA Remote version 14.0.1-1
Updated At: 2023-12-22
Changes: -Flexible Case details: Use case types with predefined or custom case details to structure use case related metadata.
-Case filters: Streamlined case list view and first-level filters to efficiently manage and assign cases within your organization.
-Face Anonymization: Anonymize faces during a video call.
-Video Call Settings: Set the video call quality individually depending on the circumstances during the video call.
-Several security and performances improvements, bugfixes.
SMA Remote version 13.0.0-9
Updated At: 2023-06-28
Changes: • Screensharing: Share your entire Screen during a video call
• Speaking Detection: Identifying and actively showing who is talking during the video call
• Several security and performance improvements
Disclaimer
Official Google Play Link
We do not host SMA Remote on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
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